Sutter Delta Medical Center at 3901 Lone Tree Way in Antioch, California

Customer Reviews about Sutter Delta Medical Center

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  My Mother was admitted in May, Mothers Day weekend. Admitted through the ER, to the telemetry unit. From the time she walked through the door through discharge she experienced excellent care. She had a reaction to IV Ativan, I was so impressed with the way they cared for her and her safety. No stone was left unturned. The nurses and Doctors were forth coming with information, issues concerns and solutions. When I left her at the bedside i felt extremely confident that she was left in the most competent and caring hands. 5 stars for Sutter Delta.
  April 08, 2017

  by James Legensky
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  I came in for extreme tooth pain, vomiting, and facial numbness on November 8th. The nurses were SO kind and compassionate. Honestly they were so sweet to me and understanding that I didn't feel well. However, when the doctor, Monica Gascon, came in, she was the coldest, uncaring person I've ever met. She was not comforting at all. She took a two second look in my mouth and asked me "how long have you used meth for." I have horrible depression which is part of the reason I have tooth pain, because sometimes I can't take care of myself because the depression is so bad. I can't get myself out of bed, I can't shower, and I can't brush my teeth because the emptiness takes over me and I don't see the point. My teeth have progressively gotten worse over time and I've avoided a dentist because I am so embarrassed about my teeth. My teeth have even been the idea behind suicidal thoughts, because I am so embarrassed about them, because I have negative thoughts about ever getting them fixed. To be completely honest, I feel like I've lost my smile because my teeth embarrass me so much. When that woman asked me about using meth, I immediately told her I've never used meth, which is 100% true. I smoke cigarettes but NEVER have I touched meth. She then stated "well I don't know how your teeth got so eroded then" AS IF I WAS LYING. I might add, that my girlfriend was in the room with me, as of this embarrassing situation couldn't get any worse. When she left the room, I was almost hysterical and I wanted to leave, regardless of how much pain I was in. I felt like I was being judged for something I've never even done. A little later on, she asked me if I was still nauseated, I told her I don't think there's anything left in me for me to throw up, and she was like "That's not how nausea works" like I was an invalid. All in all, this was only my second ER visit in my life (I'm 28) and as long as this one is the one on my insurance, it will be my last. I was in extreme pain (15/10) and I was so polite to everyone I came in contact with and that woman was so cruel and unkind to me. Monica Gascon should not be a doctor if she can't treat her patients with a little bit of compassion and not accuse them of doing hard drugs and not treat them like they're stupid. I have never been so embarrassed by a doctor in my life. Also, I hate needles and the nurse that gave me my shot was SO gentle and fast and she was so sweet to me. 5/5 stars for the nurses. 0/5 stars for Monica Gascon.
  February 01, 2017

  by Darnitlaurennn

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